What are the requirements for obtaining a library card? Photo identification verifying name is required. Identification of current address is also required. Acceptable identification is defined as a valid driver's license, state identification card, military identification, or school identification card, plus proof of address if it is not included on the identification card. Additional information and restrictions can be found on the Get a Card page.
Can I apply for a library card online? In response to COVID-19, we are offering an Online Library Card Registration Form. Visit our COVID-19 Response webpage for instructions on how to request a library card online.
How much does a library card cost? Your first library card is free. A $1.00 replacement fee is required to replace lost, damaged or stolen cards.
Do I need my library card to check out materials? You must present your library card or a picture ID to checkout library materials.
How long can I check items out for?
|Books and audiobooks||3 weeks|
|Kits and Launchpads||10 days|
Can I renew my items? You may renew books, audiobooks and magazines once. You can renew items over the phone, or by visiting your library account online. DVDs, Kits and Launchpads are NOT renewable. Items may also renew automatically if they are eligible. Items that are ineligible for automatic renewals include DVDs, kits, Launchpads, items that are needed to fill a hold request, and items that have exceeded their renewal limit.
Is there a limit to how many items I can check out? Patrons are limited to 6 DVDs and 99 total books, audiobooks and magazines per card. Patrons are limited to 1 Launchpad per family.
Will I be notified when I have overdue materials? Yes. Once an item becomes overdue, a letter will be mailed to you with the overdue item listed along with the overdue fee that has accrued. You may also receive an email if we have an email address for you on file. Please keep your library checkout receipt in order to track due dates and avoid overdues.
What are the overdue charge amounts?
|Books, audiobooks and magazines||$0.10 per day|
|DVDs||$0.50 per day|
|Kits||$0.10 per day|
|Launchpads||$1.00 per day|
All fines begin at closing on the due date. Fines for books and audiobooks begin on the 10th day after they are due. The fines for all other items begin immediately following their due date.
Maximum fines charged are $10.00 for books, $20.00 for DVDs, and $30.00 for Launchpads. Patrons will be charged the retail price for lost items, and fees will remain in place until they are paid for.
What forms of payment do you accept? We accept cash payments for all amounts, and credit/debit card payments for transactions over $1.00.
Do I need my library card to access the public computers? You need your library card and PIN numbers to use the computers. Your library account must also be in good standing (no excessive fines or lost items). Patrons without a library account can present a valid form of photo ID to receive a guest pass for the public computers.
What applications and inputs are available on the public computers? The library's computers offer Internet browsing, Microsoft Office applications, headphone input for sound, and USB (flash drive) input. An external CD/DVD drive is available through the front desk.
Does the library offer free WiFi? Yes. The library provides a free wireless connection to public WiFi for mobile devices.
Can I make copies? How much do they cost? Yes. You will be charged $0.10 per page for black and white copies, and $1.00 per page for color copies. These prices apply to both Xerox copies and copies printed from the public computers.
Can I fax at the library? How much does it cost? Yes. The library has a public fax machine. There is a $0.25 charge per page (including the cover page, if using) for local, toll free, and long distance faxes, both outgoing and incoming. The library's incoming fax number is (910) 893-3001.
Can I have a document notarized at the library? The library offers free notary services depending on availability. We recommend calling the library ahead of time to ensure that a notary is available. Notary services are only offered Monday through Friday before 4:00 PM.
What are your holiday hours? The library closes in observance of national holidays. You will not be charged late fees for days that we are closed. Click here to see our holiday closings schedule.
Can I donate items to the library? The library accepts items for donation at our discretion. Please keep the following in mind when considering a library donation:
Can I claim my library donations on my taxes? At your request, the library can provide a donation receipt that itemizes your donation for tax purposes. You are responsible for determining the value of your items.
Can I give a monetary donation or donate an item for the collection in honor of a loved one? A gift to the Harnett County Public Library provides a lasting tribute to someone special. Please fill out and return the Memorial/Honor Donation Form to place a memorial request.
Do you offer eBooks and audiobooks that I can download to my ereader? Yes. We have eBook and audiobook collections on Overdrive. We also have access to TumbleBooks and BookFLIX for children. For a detailed list of e-resources please visit the Ebooks & More page on our website. You will need a Harnett County library card and PIN number to access electronic materials.
Do you have online access to scholarly research materials for work and school? Library patrons have access to NCLive.org, a free database of core digital content and services including academic journals, newspapers, research resources, test preparation, and more. You will need your library card and PIN number to access NC Live resources from home.
What is my PIN number? By default, your PIN is the last 4 digits of the phone number we have on file with your library account. For StudentAccess accounts using a Student ID, your PIN is the last 4 digits of your Student ID number. For PIN changes and inquiries, please contact the library at (910) 893-3446.
Can I manage my library account online? Yes. You can log into your library account to view currently checked out items, place holds, renew items, and view fines and fees.
Can I access electronic library resources with my Student ID number? Yes. Harnett County School students with a current Student ID number can use their number to login to services like NC Kids, BookFLIX, TumbleBooks, and more! Just enter your Student ID number in the "Library Barcode" field, and the last 4-digits of your Student ID number in the "PIN number" field.